FAQ
📌 Frequently Asked Questions – HappyPaws
🌍 Do you ship to my country?
Absolutely! HappyPaws delivers worldwide, including Europe, the United States, Canada, and select countries in Asia.
If your country isn’t listed at checkout, don’t worry—reach out to us at info@happypawco.com, and we’ll make sure your cat gets the care it deserves.
📦 How long will my order take to arrive?
We know you can’t wait to spoil your cat!
• Most items ship within a few business days.
• International deliveries may take up to 30 days, depending on the destination.
Each product page includes an estimated delivery time, so you always know when your package will arrive.
We work with trusted premium carriers, and you’ll receive tracking updates at every stage.
Some orders may arrive in multiple packages to ensure the fastest delivery possible.
💰 How much does shipping cost?
Shipping is calculated automatically at checkout, based on your location and the size of your package.
We aim for transparent, fair pricing no surprises, just purrfect service.
🔁 Can I return a product?
Yes! Returns are accepted within 15–30 days depending on the product and supplier.
Eligible returns include:
• Defective or incorrect items
• Items that are unused and in their original packaging
Please request a return within 7 days of receiving your order, and include a photo for fast processing.
Important: Returns should be sent to the original shipping address, which may vary depending on our premium logistics partners.
📦 Why do some items arrive separately?
We source our products from carefully selected premium suppliers around the world.
To ensure speed and freshness, your order may be shipped from different locations, arriving in separate packages but always with love.
🔐 Is my payment secure?
Absolutely. Every transaction is protected with bank-level SSL encryption.
We use PayPal, a globally trusted platform, so your personal information is always safe.
🐾 Why choose HappyPaws?
At HappyPaws, every product is chosen with love, care, and uncompromising quality.
We combine elegant design, thoughtful functionality, and lasting durability to delight both your cat… and you.
❓ Have a question we haven’t answered?
Our team is here to help!
📧 Email: info@happypawco.com
⏰ Response time: 24–48 business hours